UCF STIG Viewer Logo
Changes are coming to https://stigviewer.com. Take our survey to help us understand your usage and how we can better serve you in the future.
Take Survey

Solicited Remote Assistance is allowed.


Overview

Finding ID Version Rule ID IA Controls Severity
V-3343 3.068 SV-29230r1_rule High
Description
This setting controls whether or not solicited remote assistance is allowed from this computer. Solicited assistance is help that is specifically requested by the user. This is a Category 1 finding because it may allow unauthorized parties access to the resources on the computer.
STIG Date
Windows 2008 Member Server Security Technical Implementation Guide 2016-05-12

Details

Check Text ( C-4088r1_chk )
If the following registry value doesn’t exist or is not configured as specified, this is a finding:

Registry Hive: HKEY_LOCAL_MACHINE
Subkey: \Software\Policies\Microsoft\Windows NT\Terminal Services\

Value Name: fAllowToGetHelp

Type: REG_DWORD
Value: 0
Fix Text (F-6777r1_fix)
Configure the system to disable Remote Assistance by setting the policy value for Computer Configuration -> Administrative Templates -> System -> Remote Assistance “Solicited Remote Assistance” to “Disabled”.